Browse Source

客服系统

trick9191 7 years ago
parent
commit
962078a136

+ 6 - 2
patient-co-manage/wlyy-manage/src/main/java/com/yihu/wlyy/controller/common/account/CustomerController.java

@ -298,7 +298,11 @@ public class CustomerController extends BaseController {
    @ApiOperation(value = "保存协同服务")
    public String saveCallService(@ApiParam(name="callServiceJson",value="协同服务json串")@RequestParam(required = true)String callServiceJson){
        try {
            return write(200,"保存成功","data",customerService.saveCallService( callServiceJson,getUID()));
            String rs = customerService.saveCallService( callServiceJson,getUID());
            if("-1".equals(rs)){
               return error(-2,"协同服务已达上限");
            }
            return write(200,"保存成功","data",rs);
        }catch (Exception e){
            error(e);
            return error(-1,"保存失败");
@ -357,7 +361,7 @@ public class CustomerController extends BaseController {
            return write(200,"操作成功","data",customerService.delCallService(code));
        }catch (Exception e){
            error(e);
            return error(-1,"操作成功");
            return error(-1,"操作失败");
        }
    }
}

+ 34 - 0
patient-co-manage/wlyy-manage/src/main/java/com/yihu/wlyy/service/manager/account/CustomerService.java

@ -413,6 +413,10 @@ public class CustomerService extends BaseService{
	public String saveCallService(String callServiceJson,String user){
		net.sf.json.JSONObject jsonObject = net.sf.json.JSONObject.fromObject(callServiceJson);
		CallService callService =  (CallService)net.sf.json.JSONObject.toBean(jsonObject,CallService.class);
		if(!checkCallServiceCount(callService)){
			return "-1";
		}
		callService.setCode(getCallServiceCode(callService.getType()+""));
		callService.setUser(user);
		User u = userDao.findByCode(user);
@ -428,9 +432,25 @@ public class CustomerService extends BaseService{
		callServiceDao.save(callService);
		//待处理发送消息给医生
		sendCallServiceMes(callService,u);
		//发送消息
		sendWxMes(callService,u);
		return "1";
	}
	public boolean checkCallServiceCount(CallService callService ){
		String sql = "SELECT count(1) AS total FROM manage_call_service s WHERE s.call_code ='"+callService.getCallCode() +"' AND s.type = "+callService.getType();
		List<Map<String,Object>> list = jdbcTemplate.queryForList(sql);
		if(list!=null&&list.size()>0){
			Map<String,Object> map = list.get(0);
			Long total = (Long)map.get("total");
			if(total>=5){
				return false;
			}
		}
		return true;
	}
	public String updateCallService(String callServiceJson,String user){
		net.sf.json.JSONObject jsonObject = net.sf.json.JSONObject.fromObject(callServiceJson);
		CallService callService =  (CallService)net.sf.json.JSONObject.toBean(jsonObject,CallService.class);
@ -440,9 +460,23 @@ public class CustomerService extends BaseService{
		callServiceDao.save(callService);
		//待处理发送消息给医生
		sendCallServiceMes(callService,u);
		//发送消息
		sendWxMes(callService,u);
		return "1";
	}
	public void sendWxMes(CallService callService,User u){
		Doctor d = doctorDao.findByCode(callService.getDoctor());
		String mes = u.getName()+"(工号:"+u.getJobNo()+")代居民("+callService.getPatientName()+")发:" ;
		if("1".equals(callService.getType())){
			mes += u.getName()+"需要预约挂号";
		}else{
			mes += u.getName()+"发起咨询";
		}
		mes +="\n请您登录i健康app,进入协同服务管理进行查看处理。";
		sendMsg(d,mes,"2");
	}
	public void sendCallServiceMes(CallService callService,User u){
		//待处理发送消息给医生
		if(callService.getState()==1){