客服系統

common/common-entity/src/main/java/com/yihu/wlyy/entity/call/CallService.java

@@ -41,6 +41,7 @@ public class CallService extends IdEntity {
    private String orderDoctor; //预约医生code
    private String orderDoctorName; //预约医生名称
    private String orderTime; //预约时间段
    private Date registerTime; //挂号时间
    private String user; //创建人
    private String userName; //创建人
    private Long adminTeamCode; //团队id
@@ -287,4 +288,12 @@ public class CallService extends IdEntity {
    public void setAdminTeamCode(Long adminTeamCode) {
        this.adminTeamCode = adminTeamCode;
    }
    @JsonFormat(pattern = "yyyy-MM-dd HH:mm:ss", timezone = "GMT+08:00")
    public Date getRegisterTime() {
        return registerTime;
    }
    public void setRegisterTime(Date registerTime) {
        this.registerTime = registerTime;
    }
}

patient-co-manage/wlyy-manage/src/main/java/com/yihu/wlyy/entity/call/CallService.java

@@ -14,7 +14,7 @@ import java.util.Date;
@Table(name = "manage_call_service")
public class CallService extends IdEntity {
    private String code; //服务编号
    private String code; //服务编号.
    private String callCode; //关联通话记录
    private String patient; //服务对象（患者code）
    private String patientName; // 服务对象名称（患者名称）
@@ -31,7 +31,7 @@ public class CallService extends IdEntity {
    private Integer type; //服务类型：0.咨询，1.预约
    private Integer dealType; //处理方式：1.电话回复，2.客服回复
    private Date dealTime; //处理时间
    private Integer dealState; // 处理结果：1.完成，2.无法联系居民，3预约失败
    private Integer dealState; // 处理结果：1.完成，2.无法联系居民,3.预约失败
    private String dealContent; // 处理内容
    private Integer dealReason; // 处理取消原因：0.没有号源、1.病人取消
    private String orderHospital; //预约医院code
@@ -41,6 +41,7 @@ public class CallService extends IdEntity {
    private String orderDoctor; //预约医生code
    private String orderDoctorName; //预约医生名称
    private String orderTime; //预约时间段
    private Date registerTime; //挂号时间
    private String user; //创建人
    private String userName; //创建人
    private Long adminTeamCode; //团队id
@@ -287,4 +288,12 @@ public class CallService extends IdEntity {
    public void setAdminTeamCode(Long adminTeamCode) {
        this.adminTeamCode = adminTeamCode;
    }
    @JsonFormat(pattern = "yyyy-MM-dd HH:mm:ss", timezone = "GMT+08:00")
    public Date getRegisterTime() {
        return registerTime;
    }
    public void setRegisterTime(Date registerTime) {
        this.registerTime = registerTime;
    }
}

patient-co-manage/wlyy-manage/src/main/java/com/yihu/wlyy/service/manager/account/CustomerService.java

@@ -420,29 +420,8 @@ public class CustomerService extends BaseService{
		callService.setAdminTeamCode(sf.getAdminTeamId());
		callService.setCreateTime(new Date());
		callServiceDao.save(callService);
		//待处理发送消息给医生
		if(callService.getState()==1){
			// 添加签约消息
			Message message = new Message();
			message.setCzrq(new Date());
			message.setCreateTime(new Date());
			message.setContent("您有一条新的协同服务消息！");
			message.setRead(1);//设置未读
			message.setReceiver(callService.getDoctor());//设置接受医生的code
			message.setSender(callService.getPatient());//设置发送的用户
			message.setSenderName(callService.getPatientName());
			message.setCode(getCode());
			message.setSenderPhoto(p.getPhoto());
			message.setTitle("协同服务消息");
			message.setType(12);//协同服务消息
			message.setReadonly(1);//是否只读消息
			message.setSex(p.getSex());
			message.setOver("1");//未处理
			message.setDel("1");
			messageDao.save(message);
		}
		sendCallServiceMes(callService,u);
		return "1";
	}
@@ -453,7 +432,12 @@ public class CustomerService extends BaseService{
		User u = userDao.findByCode(user);
		callService.setUserName(u.getName());
		callServiceDao.save(callService);
		//待处理发送消息给医生
		sendCallServiceMes(callService,u);
		return "1";
	}
	public void sendCallServiceMes(CallService callService,User u){
		//待处理发送消息给医生
		if(callService.getState()==1){
			Patient p = patientDao.findByCode(callService.getPatient());
@@ -479,11 +463,9 @@ public class CustomerService extends BaseService{
			message.setSex(p.getSex());
			message.setOver("1");//未处理
			message.setDel("1");
			message.setRelationCode(callService.getCode());
			messageDao.save(message);
		}
		return "1";
	}
	public Map<String,Object> getCallServices(String keyword, Integer serverType,Integer state,String patientName,String ssc,String idCard,String doctorName,String code,Integer adminTeamCode ,String startDate,String endDate,Integer page,Integer size){

patient-co/patient-co-wlyy/src/main/java/com/yihu/wlyy/repository/message/MessageDao.java

@@ -56,7 +56,7 @@ public interface MessageDao extends PagingAndSortingRepository<Message, Long>, J
    @Query("update Message a set a.read = 0 where a.receiver = ?1 and a.sender=?2 and a.tzType=?3")
    int updateHealthIndexMessageByPatient(String doctor, String patient, String type);
    @Query("select a from Message a where a.read= 1 and a.receiver = ?1 and a.type not in (1,2,6,7) order by a.czrq desc")
    @Query("select a from Message a where a.read= 1 and a.receiver = ?1 and a.type not in (1,2,6,7,12) order by a.czrq desc")
    List<Message> getSystemMessageUnread(String doctor);
    @Query("select a from Message a where a.receiver = ?1 and a.prescriptionStatus=?2 and a.type in (6,7) order by a.createTime desc")

patient-co/patient-co-wlyy/src/main/java/com/yihu/wlyy/service/call/CustomerService.java

@@ -161,7 +161,7 @@ public class CustomerService extends BaseService{
	 * @param orderHospital
     * @return
     */
	public String dealAppointCallService(String type ,String code,Integer dealReason,String dealContent, String orderHospital,String orderHospitalName,String orderDept,String orderDeptName,String orderDoctor,String orderDoctorName,String orderTime){
	public String dealAppointCallService(String type ,String code,Integer dealReason,String dealContent, String orderHospital,String orderHospitalName,String orderDept,String orderDeptName,String orderDoctor,String orderDoctorName,String orderTime,String registerTime){
		CallService cs = callServiceDao.findByCode(code);
		//预约成功
		if("1".equals(type)){
@@ -174,6 +174,7 @@ public class CustomerService extends BaseService{
			cs.setOrderHospitalName(orderHospitalName);
			cs.setOrderTime(orderTime);
			cs.setDealTime(new Date());
			cs.setRegisterTime(new Date());
			cs.setDealState(1);
		//预约失败
		}else{

patient-co/patient-co-wlyy/src/main/java/com/yihu/wlyy/web/doctor/call/CallRecordController.java

@@ -97,9 +97,10 @@ public class CallRecordController extends BaseController {
                                         @ApiParam(name="orderDeptName",value="科室")@RequestParam(required = false)String orderDeptName,
                                         @ApiParam(name="orderDoctor",value="预约医生编码")@RequestParam(required = false)String orderDoctor,
                                         @ApiParam(name="orderDoctorName",value="预约医生")@RequestParam(required = false)String orderDoctorName,
                                         @ApiParam(name="orderTime",value="预约时间，按需求格式拼接字符串")@RequestParam(required = false)String orderTime){
                                         @ApiParam(name="orderTime",value="预约时间，按需求格式拼接字符串")@RequestParam(required = false)String orderTime,
                                         @ApiParam(name="registerTime",value="挂号时间")@RequestParam(required = false)String registerTime){
        try {
            return write(200,"保存成功","data",customerService.dealAppointCallService( type , code, dealReason, dealContent,  orderHospital, orderHospitalName, orderDept, orderDeptName, orderDoctor, orderDoctorName, orderTime));
            return write(200,"保存成功","data",customerService.dealAppointCallService( type , code, dealReason, dealContent,  orderHospital, orderHospitalName, orderDept, orderDeptName, orderDoctor, orderDoctorName, orderTime,registerTime));
        }catch (Exception e){
            error(e);
            return error(-1,"保存失败");