判断是否有异常中断工单

patient-co-manage/wlyy-manage/src/main/java/com/yihu/wlyy/controller/synergy/customer/CustomerQuestionnaireController.java

@@ -2,6 +2,7 @@ package com.yihu.wlyy.controller.synergy.customer;
import com.yihu.wlyy.controller.BaseController;
import com.yihu.wlyy.service.synergy.QuestionnaireManageService;
import com.yihu.wlyy.service.synergy.SynergyManageService;
import io.swagger.annotations.Api;
import io.swagger.annotations.ApiOperation;
import io.swagger.annotations.ApiParam;
@@ -22,6 +23,8 @@ public class CustomerQuestionnaireController extends BaseController {
    @Autowired
    private QuestionnaireManageService questionnaireService;
    @Autowired
    private SynergyManageService synergyManageService;
    @RequestMapping(value = "saveAnswer", method = RequestMethod.POST)
    @ApiOperation(value = "保存用户答案")
@@ -31,9 +34,8 @@ public class CustomerQuestionnaireController extends BaseController {
                              @ApiParam(value = "问卷标签")@RequestParam(value = "labelType")Integer labelType,
                              @ApiParam(value = "筛查入口(labelType=5时要填),0是第一次筛查 1是再次评估", defaultValue = "1")@RequestParam(value = "isAgain")int isAgain,
                              @ApiParam(value = "来源（1医生发放 2居民自我评估）")@RequestParam(value = "source")int source,
                              @ApiParam(value = "协同工单服务对象表code")@RequestParam(value = "source")String serviceCode) {
                              @ApiParam(value = "协同工单服务对象表code")@RequestParam(value = "serviceCode")String serviceCode) {
        try {
            return  write(200, "保存成功！", "data", questionnaireService.saveResultAndAnswer(patientCode, labelType, customerCode, isAgain, source,jsonData, serviceCode));
        } catch (Exception e) {
            e.printStackTrace();
@@ -73,4 +75,30 @@ public class CustomerQuestionnaireController extends BaseController {
            return write(-1, "查询失败!");
        }
    }
    @RequestMapping(value = "isNotException", method = RequestMethod.POST)
    @ApiOperation(value = "判断是否异常通话")
    public String isNotException(@ApiParam(value = "协同服务工单code") @RequestParam String workorderCode,
                                 @ApiParam(value = "客服code") @RequestParam String customerCode) {
        try {
            //判断是否有异常中断
            Integer count = synergyManageService.findExceptionCount(workorderCode, customerCode);
            return write(200, "查询成功!", "data", count);
        } catch (Exception e) {
            e.printStackTrace();
            return write(-1, "查询失败!");
        }
    }
    @RequestMapping(value = "loadingInfo", method = RequestMethod.POST)
    @ApiOperation(value = "载入未完成信息")
    public String loadingInfo(@ApiParam(value = "协同服务工单code") @RequestParam String workorderCode,
                                 @ApiParam(value = "客服code") @RequestParam String customerCode) {
        try {
            return write(200, "查询成功!", "data", synergyManageService.loadingInfo(workorderCode, customerCode));
        } catch (Exception e) {
            e.printStackTrace();
            return write(-1, "查询失败!");
        }
    }
}

patient-co-manage/wlyy-manage/src/main/java/com/yihu/wlyy/repository/synergy/ManageSynergyWorkorderCustomerLogDao.java

@@ -1,6 +1,7 @@
package com.yihu.wlyy.repository.synergy;
import com.yihu.wlyy.entity.synergy.ManageSynergyWorkorderCustomerLogDO;
import org.springframework.data.jpa.repository.Query;
import org.springframework.data.repository.PagingAndSortingRepository;
/**
@@ -8,5 +9,6 @@ import org.springframework.data.repository.PagingAndSortingRepository;
 */
public interface ManageSynergyWorkorderCustomerLogDao extends PagingAndSortingRepository<ManageSynergyWorkorderCustomerLogDO, Long> {
    @Query("select count(1) from ManageSynergyWorkorderCustomerLogDO cl where cl.workorderCode = ?1 and cl.createUserCode = ?2 and cl.status = 0")
    Integer findExceptionCount(String workorderCode, String customerCode);
}

patient-co-manage/wlyy-manage/src/main/java/com/yihu/wlyy/service/synergy/SynergyManageService.java

@@ -6,6 +6,7 @@ import com.yihu.wlyy.entity.synergy.ManageSynergyWorkorderExecutorDO;
import com.yihu.wlyy.entity.synergy.ManageSynergyWorkorderServicerDO;
import com.yihu.wlyy.repository.UserDao;
import com.yihu.wlyy.repository.synergy.ManageSynergyWorkOrderDao;
import com.yihu.wlyy.repository.synergy.ManageSynergyWorkorderCustomerLogDao;
import com.yihu.wlyy.repository.synergy.ManageSynergyWorkorderExecutorDao;
import com.yihu.wlyy.repository.synergy.ManageSynergyWorkorderServicerDao;
import com.yihu.wlyy.util.DateUtil;
@@ -43,6 +44,8 @@ public class SynergyManageService extends BaseJpaService {
    private ManageSynergyWorkorderExecutorDao workorderExecutorDao;
    @Autowired
    private UserDao userDao;
    @Autowired
    private ManageSynergyWorkorderCustomerLogDao customerLogDao;
    /**
     * 根据服务编码获取工单
@@ -467,4 +470,24 @@ public class SynergyManageService extends BaseJpaService {
            e.printStackTrace();
        }
    }
    /**
     * 查找该客服该工单是否有异常工单
     * @param workorderCode
     * @param customerCode
     * @return
     */
    public Integer findExceptionCount(String workorderCode, String customerCode) {
        return customerLogDao.findExceptionCount(workorderCode, customerCode);
    }
    public JSONObject loadingInfo(String workorderCode, String customerCode) {
        JSONObject jsonObject = new JSONObject();
        String sql = "SELECT r.patient,r.patient_name from manage_synergy_workorder_customer_log cl LEFT JOIN manage_call_record r on cl.call_code = r.`code` " +
                "where cl.workorder_code = " + workorderCode + " and cl.create_user_code = " + customerCode + " and cl.`status` = 0 " +
                "ORDER BY cl.create_time LIMIT 0,1";
        jdbcTemplate.queryForList(sql, String.class);
        return jsonObject;
    }
}