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@ -10,10 +10,19 @@ import com.yihu.wlyy.util.DateUtil;
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import com.yihu.wlyy.util.HttpClientUtil;
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import com.yihu.wlyy.util.IdCardUtil;
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import com.yihu.wlyy.util.fastdfs.FastDFSUtil;
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import com.yihu.wlyy.util.http.HttpUtils;
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import com.yihu.wlyy.util.query.BaseJpaService;
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import jxl.Workbook;
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import jxl.write.*;
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import org.apache.commons.lang3.StringUtils;
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import org.apache.http.HttpEntity;
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import org.apache.http.HttpResponse;
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import org.apache.http.client.methods.HttpPost;
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import org.apache.http.entity.ContentType;
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import org.apache.http.entity.mime.MultipartEntityBuilder;
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import org.apache.http.impl.client.CloseableHttpClient;
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import org.apache.http.impl.client.HttpClientBuilder;
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import org.apache.http.util.EntityUtils;
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import org.json.JSONObject;
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import org.springframework.beans.factory.annotation.Autowired;
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import org.springframework.beans.factory.annotation.Value;
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@ -21,12 +30,19 @@ import org.springframework.jdbc.core.BeanPropertyRowMapper;
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import org.springframework.jdbc.core.JdbcTemplate;
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import org.springframework.stereotype.Service;
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import org.springframework.transaction.annotation.Transactional;
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import org.springframework.web.multipart.MultipartFile;
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import org.springframework.web.multipart.MultipartHttpServletRequest;
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import javax.servlet.http.HttpServletRequest;
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import javax.servlet.http.HttpServletResponse;
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import java.io.IOException;
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import java.io.OutputStream;
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import java.nio.charset.Charset;
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import java.text.SimpleDateFormat;
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import java.util.*;
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import static org.springframework.util.ResourceUtils.getFile;
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/**
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* Created by 刘文彬 on 2018/9/27.
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*/
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@ -68,6 +84,8 @@ public class SynergyManageService extends BaseJpaService {
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private FastDFSUtil fastDFSUtil;
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@Autowired
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private ManageCustomerOnlineRecordDao manageCustomerOnlineRecordDao;
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@Autowired
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private ManageSynergyAccessoryDao manageSynergyAccessoryDao;
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/**
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* 根据服务编码获取工单
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@ -361,6 +379,13 @@ public class SynergyManageService extends BaseJpaService {
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map.put("servicerKey", workorderDO.getServicerKey());
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map.put("servicerCount", workorderDO.getServicerCount());
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}
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//如果是随访,查出对象的信息
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if(workorderDO.getType() == 3){
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List<ManageSynergyWorkorderServicerDO> workorderServicerDO = workorderServicerDao.findByWorkorderCode(workorderCode);
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map.put("patientName", workorderServicerDO.get(0).getServicePatientName());
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map.put("idcard", workorderServicerDO.get(0).getIdcard());
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map.put("ssc", workorderServicerDO.get(0).getSsc());
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}
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//超时标签
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map.put("delayStatus", this.isServiceOverTime(workorderDO.getServiceTime()));
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@ -397,10 +422,14 @@ public class SynergyManageService extends BaseJpaService {
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//获取处理结果
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map.put("resultRemark", workorderDO.getDealResultRemark());
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map.put("accessory", workorderDO.getDealResultAccessory());
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if(workorderDO.getType() == 4)
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map.put("relationCode", workorderDO.getRelationCode());
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}else if(status == 4){
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//获取退回原因
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map.put("returnedRemark", workorderDO.getReturnedRemark());
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}
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List<ManageSynergyAccessoryDO> accessoryList = accessoryList(workorderCode);
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map.put("accessoryList",accessoryList);//附件列表
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return map;
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}
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@ -508,6 +537,7 @@ public class SynergyManageService extends BaseJpaService {
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resultMap.put("doctorCode",workorderMap.get("create_user"));//创建人(医生)code
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//获取提交记录
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String servicerCode = workorderMap.get("servicerCode")+"";
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resultMap.put("servicerCode", servicerCode);
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List<ManageSynergyWorkorderServicerLogDO> list = manageSynergyWorkorderServicerLogDao.findByWorkorderServiceCode(servicerCode);
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if(list.size()>0){
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ManageSynergyWorkorderServicerLogDO log = list.get(0);
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@ -632,14 +662,17 @@ public class SynergyManageService extends BaseJpaService {
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* @param customerCode
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* @return
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*/
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public String isNotException(String workorderCode, String customerCode) {
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public Object isNotException(String workorderCode, String customerCode) {
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String sql = "SELECT cl.workorder_service_code from manage_synergy_workorder_customer_log cl " +
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"where cl.workorder_service_code not in (SELECT l.workorder_service_code from manage_synergy_workorder_customer_log l where l.`status` = 2) " +
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"where cl.workorder_service_code not in (SELECT l.workorder_service_code from manage_synergy_workorder_customer_log l where l.`status` = 1) " +
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"and cl.workorder_code = '" + workorderCode + "' and cl.create_user_code= '" + customerCode + "' " +
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"GROUP BY cl.workorder_code, cl.create_user_code " +
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"ORDER BY cl.create_time LIMIT 0, 1";
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String workorderServiceCode = jdbcTemplate.queryForObject(sql, String.class);
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return workorderServiceCode;
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List<Map<String, Object>> list = jdbcTemplate.queryForList(sql);
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if(list.size() > 0){
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return list.get(0).get("workorder_service_code");
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}
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return null;
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}
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public Map<String, Object> loadingInfo(String workorderServiceCode) {
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@ -654,8 +687,8 @@ public class SynergyManageService extends BaseJpaService {
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Map<String, Object> result = (Map<String, Object>) jdbcTemplate.queryForList(sql);
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String patientCode = (String) result.get("service_patient_name");
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*/
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String patientCode = workorderServicerDO.getServicePatientName();
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resultMap.put("patientName", patientCode);
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String patientCode = workorderServicerDO.getServicePatientCode();
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resultMap.put("patientName", workorderServicerDO.getServicePatientName());
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resultMap.put("townName", workorderServicerDO.getTownName());//所属区县
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resultMap.put("hospitalName", workorderServicerDO.getHospitalName());//所属社区
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Integer callNum = customerLogDao.callNumByWorkorder(workorderServiceCode);
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@ -680,7 +713,7 @@ public class SynergyManageService extends BaseJpaService {
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Integer age = IdCardUtil.getAgeForIdcard(patient.getIdcard());
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resultMap.put("age",age);//年龄
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SignFamily signFamily = signFamilyDao.findSignByPatient(patientCode);
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resultMap.put("signDoctor", signFamily.getDoctor());//签约医生(即:工单创建医生)
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resultMap.put("signDoctor", signFamily.getDoctorName());//签约医生(即:工单创建医生)
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resultMap.put("healthDoctor", signFamily.getDoctorHealthName());//健管师
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List<SignPatientLabelInfo> labelDiseaseType = signPatientLabelInfoDao.findByPatientAndLabelTypeAndStatus(patientCode, "3", 1);
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String diseaseType="";
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@ -694,7 +727,7 @@ public class SynergyManageService extends BaseJpaService {
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healthType += ","+one.getLabelName();
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}
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resultMap.put("healthType", StringUtils.isNotEmpty(healthType) ? healthType.substring(1) : "");//健康情况
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List<SignPatientLabelInfo> labelServeType = signPatientLabelInfoDao.findByPatientAndLabelTypeAndStatus(patientCode, "2", 1);
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List<SignPatientLabelInfo> labelServeType = signPatientLabelInfoDao.findByPatientAndLabelTypeAndStatus(patientCode, "1", 1);
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String serveType="";
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for(SignPatientLabelInfo one:labelServeType){
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serveType+=","+one.getLabelName();
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@ -830,7 +863,7 @@ public class SynergyManageService extends BaseJpaService {
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if(receiveType==1){
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sql =" select DISTINCT r.* from manage_synergy_workorder_reminder r " +
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" LEFT JOIN manage_synergy_workorder_executor e on r.workorder_code=e.workorder_code " +
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" where e.executor_code='' and e.del=1 and r.deal_with=0 " +sort;
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" where e.executor_code='"+userCode+"' and e.del=1 and r.deal_with=0 " +sort;
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}else if(receiveType==2){
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sql =" select r.* from manage_synergy_workorder_reminder r where r.principal_code='"+userCode+"' and r.deal_with=0 "+sort;
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}
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@ -839,7 +872,7 @@ public class SynergyManageService extends BaseJpaService {
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for(Map<String,Object> one:List){
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Map<String,Object> resultMap = new HashMap<>();
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resultMap.put("workorderCode",one.get("workorder_code"));
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resultMap.put("title","来自"+one.get("create_user_name")+"医生("+one.get("hospital_name")+")催单,请尽快处理(服务编号:)"+one.get("workorder_code"));//标题
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resultMap.put("title","来自"+one.get("create_user_name")+"医生("+one.get("hospital_name")+")催单,请尽快处理(服务编号:"+one.get("workorder_code")+")");//标题
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String workorderTypeName ="";
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Integer workorderType = (Integer) one.get("workorder_type");
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switch (workorderType){
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@ -1307,9 +1340,11 @@ public class SynergyManageService extends BaseJpaService {
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}
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public Map<String,Object> customerIndex(String userCode){
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Map<String,Object> map = new HashMap<>();
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String today = DateUtil.dateToStrShort(new Date());
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String callSql ="SELECT * FROM manage_call_record WHERE user_code='"+userCode+"' and create_time>='"+today+" 00:00:00' and create_time<='"+today+" 23:59:59'";
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String startTime=today+" 00:00:00";
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String endTime = today+" 23:59:59";
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Map<String,Object> map = new HashMap<>();
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String callSql ="SELECT * FROM manage_call_record WHERE user_code='"+userCode+"' and create_time>='"+startTime+"' and create_time<='"+endTime+"'";
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//--------------今日外呼量-----------------//
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List<CallRecord> waihudList = jdbcTemplate.query(callSql+" and type=2",new BeanPropertyRowMapper<>(CallRecord.class));
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int customerNoCount = 0;
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@ -1320,35 +1355,138 @@ public class SynergyManageService extends BaseJpaService {
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}
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}
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//求总时长
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int seconds = totalTaklTime(waihudList);
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//求平均时长
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map.put("waihuAvgTalkTime",getAvgTime(seconds,waihudList.size()));
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if (waihudList.size()>0){
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int seconds = totalTaklTime(waihudList);
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//求平均时长
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map.put("waihuAvgTalkTime",getAvgTime(seconds,waihudList.size()));
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}else {
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map.put("waihuAvgTalkTime",0);
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}
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map.put("waihuCount",waihudList.size());
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map.put("waihuCustomerNoCount",customerNoCount);
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//--------------今日在线时长-----------------//
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String startTime=today+" 00:00:00";
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String endTime = today+" 23:59:59";
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List<ManageCustomerOnlineRecordDO> manageCustomerOnlineRecordDOList = manageCustomerOnlineRecordDao.findByCustomerCodeToday(userCode,startTime,endTime);
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String onLineTime = manageCustomerOnlineRecordDOList.get(0).getTotalOnlineTime();
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for (ManageCustomerOnlineRecordDO customerOnlineRecordDO : manageCustomerOnlineRecordDOList){
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}
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String lineSql="SELECT" +
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" *" +
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" FROM" +
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" `manage_customer_online_record`" +
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" WHERE" +
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" customer_code ='"+userCode+"'" +
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" AND create_time >='"+startTime+"'" +
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" AND create_time <='"+endTime+"'" +
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" ORDER BY" +
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" create_time";
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List<ManageCustomerOnlineRecordDO> manageCustomerOnlineRecordDOList = jdbcTemplate.query(lineSql,new BeanPropertyRowMapper<>(ManageCustomerOnlineRecordDO.class));
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//如果最新一条是离线则直接获取总在线时长就是在线时间,
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// 如果最新一条是在线,则用当前时间减去上一条登录时间加上之前的在线时长为总的在线时长
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Map<String,Object> lineMap = getOnlineAndNotOnlineAndNowOnline(manageCustomerOnlineRecordDOList);
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map.putAll(lineMap);
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//--------------今日接入量-----------------//
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List<CallRecord> jieruList = jdbcTemplate.query(callSql+" and type=1",new BeanPropertyRowMapper<>(CallRecord.class));
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//求总时长
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int jieruTotalSecond = totalTaklTime(jieruList);
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//求平均时长
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map.put("jieruAvgTalkTime",getAvgTime(jieruTotalSecond,jieruList.size()));
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if (jieruList.size()>0){
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map.put("jieruAvgTalkTime",getAvgTime(jieruTotalSecond,jieruList.size()));
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}
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map.put("jieruAvgTalkTime",0);
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map.put("jieruCount",jieruList.size());
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//--------------今日协同任务外呼数-----------------//
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//--------------今日协同任务完成数-----------------//
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String wanchenSql="SELECT" +
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" count(*) as wanchengCount" +
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" FROM" +
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" `manage_synergy_workorder_servicer`" +
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" WHERE" +
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" executor_code = '"+userCode+"'" +
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" AND executor_type = 2" +
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" AND `status`=3" +
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" AND complete_time >='"+startTime+"'" +
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" AND complete_time<='"+endTime+"'";
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Map<String,Object> wanchenMap = jdbcTemplate.queryForMap(wanchenSql);
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String weiwanchenSql ="SELECT" +
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" COUNT(*) AS weiwanchengCount" +
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" FROM" +
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" `manage_synergy_workorder_servicer`" +
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" WHERE" +
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" executor_code = '"+userCode+"'" +
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" AND executor_type = 2" +
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" AND `status`<3";
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Map<String,Object> weiwanchenMap = jdbcTemplate.queryForMap(weiwanchenSql);
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String fasongSql="SELECT" +
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" COUNT(*) AS fasongCount" +
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" FROM" +
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" manage_synergy_workorder" +
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" WHERE" +
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" create_user = '"+userCode+"'" +
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" AND create_user_type = 2" +
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" AND del = 1" +
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" AND create_time>='"+startTime+"'" +
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" AND create_time<='"+endTime+"'";
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Map<String,Object> fasongMap = jdbcTemplate.queryForMap(fasongSql);
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map.putAll(wanchenMap);
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map.putAll(weiwanchenMap);
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map.putAll(fasongMap);
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return map;
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}
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public Map<String,Object> getOnlineAndNotOnlineAndNowOnline(List<ManageCustomerOnlineRecordDO> list){
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Map<String,Object> map = new HashMap<>();
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if (list!=null && list.size()>0){
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//如果最新一条是离线则直接获取总在线时长就是在线时间,
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// 如果最新一条是在线,则用当前时间减去上一条登录时间加上之前的在线时长为总的在线时长
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int status = list.get(list.size()-1).getStatus();
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String firstOnlineTime = DateUtil.dateToStr(list.get(0).getCreateTime(),DateUtil.YYYY_MM_DD_HH_MM_SS);
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int totalOnlineMinute=0;
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int totalNotOnlineMinute =0;
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int toMinute = 0;
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//离线status==2
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if (status==2){
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totalOnlineMinute =list.get(list.size()-1).getTotalOnlineTime();
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long allTime = list.get(list.size()-1).getCreateTime().getTime()-list.get(0).getCreateTime().getTime();
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totalNotOnlineMinute= Integer.valueOf(String.valueOf(allTime/1000/60))-totalOnlineMinute;
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}
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//在线status==1
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if (status==1){
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//只有一条在线的数据,用当前时间减去数据创建时间
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long onlineDate = 0L;
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long allDateTime = 0L;
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int lastOnlineTime =0;
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Date now = new Date();
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onlineDate = now.getTime()-list.get(list.size()-1).getCreateTime().getTime();
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allDateTime = now.getTime()-list.get(0).getCreateTime().getTime();
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toMinute = Integer.valueOf(String.valueOf(onlineDate/1000/60));
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//多条数据,要加上上一次记录的在线时长
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if(list.size()>1){
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int notOnlineCount=0;
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for (ManageCustomerOnlineRecordDO m : list){
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if (m.getStatus()==2 && notOnlineCount<1){
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notOnlineCount++;
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lastOnlineTime = m.getTotalOnlineTime();
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}
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}
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}
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totalOnlineMinute=toMinute+lastOnlineTime;
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totalNotOnlineMinute = Integer.valueOf(String.valueOf(allDateTime/1000/60))-totalOnlineMinute;
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}
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map.put("notOnline",totalNotOnlineMinute);
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map.put("online",totalOnlineMinute);
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map.put("nowOnline",toMinute);
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map.put("firstOnlineTime",firstOnlineTime);
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}else {
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map.put("notOnline",0);
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map.put("online",0);
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map.put("nowOnline",0);
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map.put("firstOnlineTime","");
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}
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return map;
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}
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/**
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* 返回总的秒数
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* @param list
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@ -1424,18 +1562,99 @@ public class SynergyManageService extends BaseJpaService {
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// System.out.println(aa);
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// System.out.println(a.substring(0,aa));
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// }
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public void wordToPDF(String path) throws Exception{
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String groupName = path.substring(0,path.lastIndexOf("/"));
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String remoteFileName =path.substring(path.lastIndexOf("/"),path.length()-1);
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byte[] bb =FastDFSUtil.download(groupName,remoteFileName);
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// public void wordToPDF(String path) throws Exception{
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// String groupName = path.substring(0,path.lastIndexOf("/"));
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// String remoteFileName =path.substring(path.lastIndexOf("/"),path.length()-1);
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// byte[] bb =FastDFSUtil.download(groupName,remoteFileName);
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//
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// }
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@Transactional
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public Map<String,Object> uploadAccessory(String workorderCode, HttpServletRequest request) throws Exception{
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Map<String,Object> map = new HashMap<>();
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MultipartHttpServletRequest multipartRequest = (MultipartHttpServletRequest) request;
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MultipartFile multipartFile = multipartRequest.getFile("file");
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long size = multipartFile.getSize();
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if(size<=0){
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map.put("uploadStatus",1);//size小于0
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map.put("accessory",null);//
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return map;
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}
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String fileName = multipartFile.getOriginalFilename();
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String type = fileName.split(".")[1];
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if(!("doc".equals(type)||"docx".equals(type)||"xls".equals(type)||"xlsx".equals(type))){
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map.put("uploadStatus",2);//文件类型不对
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map.put("accessory",null);//
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return map;
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}
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String response = request(wlyyUrl + "/upload/chat", multipartFile, null);
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JSONObject rs = new JSONObject(response);
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Integer status =(Integer)rs.get("status");
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if(status==200){
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String url = rs.get("urls")+"";
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ManageSynergyAccessoryDO manageSynergyAccessoryDO = new ManageSynergyAccessoryDO();
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manageSynergyAccessoryDO.setCode(getCode());
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manageSynergyAccessoryDO.setDel(0);
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manageSynergyAccessoryDO.setName(fileName);
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manageSynergyAccessoryDO.setUrl(url);
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manageSynergyAccessoryDO.setWorkorderCode(workorderCode);
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ManageSynergyAccessoryDO accessoryDO = manageSynergyAccessoryDao.save(manageSynergyAccessoryDO);
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map.put("uploadStatus",0);//文件类型正确
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map.put("accessory",accessoryDO);//
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return map;
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}
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throw new Exception();
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}
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public List<ManageSynergyAccessoryDO> accessoryList(String workorderCode){
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List<ManageSynergyAccessoryDO> list = manageSynergyAccessoryDao.findByWorkorderCode(workorderCode);
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return list;
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}
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public String request(String remote_url, MultipartFile file, String type) {
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CloseableHttpClient httpClient = HttpClientBuilder.create().build();
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String result = "";
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try {
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String fileName = file.getOriginalFilename();
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HttpPost httpPost = new HttpPost(remote_url);
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MultipartEntityBuilder builder = MultipartEntityBuilder.create();
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builder.addBinaryBody("file", file.getInputStream(), ContentType.MULTIPART_FORM_DATA, fileName);// 文件流
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builder.addTextBody("filename", fileName);// 类似浏览器表单提交,对应input的name和value
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if (!org.springframework.util.StringUtils.isEmpty(type)) {
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builder.addTextBody("type", type); //发送类型
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}
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HttpEntity entity = builder.build();
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httpPost.setEntity(entity);
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HttpResponse response = httpClient.execute(httpPost);// 执行提交
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HttpEntity responseEntity = response.getEntity();
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if (responseEntity != null) {
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// 将响应内容转换为字符串
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result = EntityUtils.toString(responseEntity, Charset.forName("UTF-8"));
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}
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} catch (IOException e) {
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|
e.printStackTrace();
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|
} catch (Exception e) {
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|
e.printStackTrace();
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|
} finally {
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|
try {
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|
httpClient.close();
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|
} catch (IOException e) {
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|
e.printStackTrace();
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|
}
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|
}
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|
return result;
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|
}
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public Map<String,Object> adminIndex(String userCode){
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public Map<String,Object> adminIndex(){
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List<User> userList = userDao.findByType(4);
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Map<String,Object> map = new HashMap<>();
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String today = DateUtil.dateToStrShort(new Date());
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String startTime=today+" 00:00:00";
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String endTime = today+" 23:59:59";
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String callSql ="SELECT" +
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" r.*" +
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" FROM" +
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|
@ -1443,36 +1662,220 @@ public class SynergyManageService extends BaseJpaService {
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" LEFT JOIN wlyy_user u ON r.user_code = u.`code`" +
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" WHERE" +
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" u.type = 4" +
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" AND r.create_time >= '"+today+" 00:00:00'" +
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" AND r.create_time <= '"+today+" 23:59:59'";
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//--------------今日外呼量-----------------//
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|
List<CallRecord> waihudList = jdbcTemplate.query(callSql+" and r.type=2",new BeanPropertyRowMapper<>(CallRecord.class));
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|
//求总时长
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int seconds = totalTaklTime(waihudList);
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//求平均时长
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map.put("waihuAvgTalkTime",getAvgTime(seconds,waihudList.size()));
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map.put("waihuCount",waihudList.size());
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" AND r.create_time >= '"+startTime+"'" +
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|
" AND r.create_time <= '"+endTime+"'";
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|
//--------------今日在线时长-----------------//
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|
|
String startTime=today+" 00:00:00";
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|
String endTime = today+" 23:59:59";
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|
List<ManageCustomerOnlineRecordDO> manageCustomerOnlineRecordDOList = manageCustomerOnlineRecordDao.findByCustomerCodeToday(userCode,startTime,endTime);
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String onLineTime = manageCustomerOnlineRecordDOList.get(0).getTotalOnlineTime();
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|
for (ManageCustomerOnlineRecordDO customerOnlineRecordDO : manageCustomerOnlineRecordDOList){
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|
//正在咨询人数
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|
//当前客服人数
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|
map.put("onlineNowCount",userList.size());
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//今日会话总量 今日平均会话时长
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|
List<CallRecord> allCallRecordList = jdbcTemplate.query(callSql+" and r.answer_status=1",new BeanPropertyRowMapper<>(CallRecord.class));
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|
map.put("allCallCount",allCallRecordList.size());
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|
if (allCallRecordList.size()>0){
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|
int totalSeconds = totalTaklTime(allCallRecordList);
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|
map.put("allAvgTaklTime",getAvgTime(totalSeconds,allCallRecordList.size()));
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|
}else {
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|
map.put("allAvgTaklTime",0);
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|
}
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|
//--------------今日接入量-----------------//
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|
List<CallRecord> jieruList = jdbcTemplate.query(callSql+" and r.type=1",new BeanPropertyRowMapper<>(CallRecord.class));
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|
|
//求总时长
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|
int jieruTotalSecond = totalTaklTime(jieruList);
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|
//求平均时长
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|
map.put("jieruAvgTalkTime",getAvgTime(jieruTotalSecond,jieruList.size()));
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|
map.put("jieruCount",jieruList.size());
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|
|
|
|
|
//--------------今日协同任务外呼数-----------------//
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|
|
//今日外呼量 今日平均会话时长
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|
|
List<CallRecord> waihuCallRecordList = jdbcTemplate.query(callSql+" and r.answer_status=1 and r.type=2 ",new BeanPropertyRowMapper<>(CallRecord.class));
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|
|
map.put("waihuCallCount",waihuCallRecordList.size());
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|
|
if (waihuCallRecordList.size()>0){
|
|
|
int waihuTotalSeconds = totalTaklTime(waihuCallRecordList);
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|
|
map.put("waihuAvgTaklTime",getAvgTime(waihuTotalSeconds,waihuCallRecordList.size()));
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|
|
}else {
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|
|
map.put("waihuAvgTaklTime",0);
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|
|
}
|
|
|
|
|
|
|
|
|
//--------------今日协同任务外呼数-----------------//
|
|
|
String wanchenSql="SELECT" +
|
|
|
" count(*) AS wanchengCount" +
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|
|
" FROM" +
|
|
|
" `manage_synergy_workorder_servicer` s" +
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|
|
" LEFT JOIN wlyy_user u ON s.executor_code = u.`code`" +
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|
|
" WHERE" +
|
|
|
" s.executor_type = 2" +
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|
|
" AND s.`status` = 3" +
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|
|
" AND s.complete_time >= '"+startTime+"'" +
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|
|
" AND s.complete_time <= '"+endTime+"'";
|
|
|
Map<String,Object> wanchenMap = jdbcTemplate.queryForMap(wanchenSql);
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|
|
String weiwanchenSql ="SELECT" +
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|
|
" COUNT(*) AS weiwanchengCount" +
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|
|
" FROM" +
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|
|
" `manage_synergy_workorder_servicer` s" +
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|
|
" LEFT JOIN wlyy_user u ON s.executor_code = u.`code`" +
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|
|
" WHERE" +
|
|
|
" executor_type = 2" +
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|
|
" AND `status`<3";
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|
|
Map<String,Object> weiwanchenMap = jdbcTemplate.queryForMap(weiwanchenSql);
|
|
|
String fasongSql="SELECT" +
|
|
|
" COUNT(*) AS fasongCount" +
|
|
|
" FROM" +
|
|
|
" (" +
|
|
|
" SELECT" +
|
|
|
" s.*, w.create_user," +
|
|
|
" w.create_user_name" +
|
|
|
" FROM" +
|
|
|
" manage_synergy_workorder_servicer s" +
|
|
|
" LEFT JOIN manage_synergy_workorder w ON s.workorder_code = w.`code`" +
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|
|
" WHERE" +
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|
|
" w.create_user_type = 2" +
|
|
|
" AND w.del = 1" +
|
|
|
" AND w.create_time >= '"+startTime+"'" +
|
|
|
" AND w.create_time <= '"+endTime+"'" +
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|
|
" ) a" +
|
|
|
" LEFT JOIN wlyy_user u ON a.create_user = u.`code`";
|
|
|
Map<String,Object> fasongMap = jdbcTemplate.queryForMap(fasongSql);
|
|
|
map.putAll(wanchenMap);
|
|
|
map.putAll(weiwanchenMap);
|
|
|
map.putAll(fasongMap);
|
|
|
return map;
|
|
|
|
|
|
}
|
|
|
|
|
|
public Map<String,Object> intervalOnLine(){
|
|
|
Map<String,Object> map = new HashMap<>();
|
|
|
String today = DateUtil.dateToStrShort(new Date());
|
|
|
String startTime=today+" 00:00:00";
|
|
|
String endTime = today+" 23:59:59";
|
|
|
String allSql="SELECT " +
|
|
|
" HOUR (r.create_time) AS HOUR, " +
|
|
|
" count(*) AS Count " +
|
|
|
" FROM " +
|
|
|
" manage_call_record r " +
|
|
|
" LEFT JOIN wlyy_user u ON r.user_code = u.`code` " +
|
|
|
" WHERE " +
|
|
|
" r.create_time BETWEEN '"+startTime+"' " +
|
|
|
" AND '"+endTime+"' " +
|
|
|
" AND r.answer_status = 1 " +
|
|
|
" GROUP BY " +
|
|
|
" HOUR (r.create_time) " +
|
|
|
" ORDER BY " +
|
|
|
" HOUR (r.create_time)";
|
|
|
List<Map<String,Object>> allList = jdbcTemplate.queryForList(allSql);
|
|
|
String jieruSql ="SELECT " +
|
|
|
" HOUR (r.create_time) AS HOUR, " +
|
|
|
" count(*) AS Count " +
|
|
|
" FROM " +
|
|
|
" manage_call_record r " +
|
|
|
" LEFT JOIN wlyy_user u ON r.user_code = u.`code` " +
|
|
|
" WHERE " +
|
|
|
" r.create_time BETWEEN '"+startTime+"' " +
|
|
|
" AND '"+endTime+"' " +
|
|
|
" AND r.answer_status = 1 " +
|
|
|
" AND r.type = 1 " +
|
|
|
" GROUP BY " +
|
|
|
" HOUR (r.create_time) " +
|
|
|
" ORDER BY " +
|
|
|
" HOUR (r.create_time)";
|
|
|
List<Map<String,Object>> jieruList = jdbcTemplate.queryForList(allSql);
|
|
|
map.put("all",allList);
|
|
|
map.put("jieru",jieruList);
|
|
|
return map;
|
|
|
}
|
|
|
|
|
|
public List<Map<String,Object>> TodayCustomerActivy(){
|
|
|
List<Map<String,Object>> resultList = new ArrayList<>();
|
|
|
String today = DateUtil.dateToStrShort(new Date());
|
|
|
String startTime=today+" 00:00:00";
|
|
|
String endTime = today+" 23:59:59";
|
|
|
/*startTime="2017-11-15 00:00:00";
|
|
|
endTime="2017-11-22 23:59:59";*/
|
|
|
String sql="SELECT" +
|
|
|
" u.`code`,"+
|
|
|
" u.`name`," +
|
|
|
" u.`online` as onlineType," +
|
|
|
" r.type," +
|
|
|
" COUNT(*) as num"+
|
|
|
" FROM" +
|
|
|
" wlyy_user u" +
|
|
|
" LEFT JOIN manage_call_record r ON u.`code` = r.user_code" +
|
|
|
" WHERE" +
|
|
|
" u.type = 4" +
|
|
|
" AND r.create_time>='"+startTime+"'" +
|
|
|
" AND r.create_time<='"+endTime+"'" +
|
|
|
" AND r.answer_status=1"+
|
|
|
" GROUP BY" +
|
|
|
" u.`code`," +
|
|
|
" r.type";
|
|
|
List<Map<String,Object>> list = jdbcTemplate.queryForList(sql);
|
|
|
List<Map<String,Object>> toList = new ArrayList<>();
|
|
|
for (Map<String,Object> map : list){
|
|
|
resultList.addAll(toList);
|
|
|
toList.clear();
|
|
|
String userCode = String.valueOf(map.get("code"));
|
|
|
String type = String.valueOf(map.get("type"));
|
|
|
if (resultList.size()==0){
|
|
|
Map<String,Object> resultMap = new HashMap<>();
|
|
|
resultMap.put("userCode",userCode);
|
|
|
resultMap.put("userName",map.get("name"));
|
|
|
resultMap.put("onlineType",map.get("online"));
|
|
|
if ("1".equals(type)){
|
|
|
resultMap.put("jieruCount",map.get("num"));
|
|
|
resultMap.put("waihuCount",0);
|
|
|
}
|
|
|
if ("2".equals(type)){
|
|
|
resultMap.put("jieruCount",0);
|
|
|
resultMap.put("waihuCount",map.get("num"));
|
|
|
}
|
|
|
toList.add(resultMap);
|
|
|
}else {
|
|
|
int count =0;
|
|
|
for (Map<String,Object> map1 : resultList){
|
|
|
count++;
|
|
|
if(userCode.equals(String.valueOf(map1.get("userCode")))){
|
|
|
if ("1".equals(type)){
|
|
|
map1.put("jieruCount",map.get("num"));
|
|
|
}
|
|
|
if ("2".equals(type)){
|
|
|
map1.put("waihuCount",map.get("num"));
|
|
|
}
|
|
|
}
|
|
|
if (count==resultList.size() && !userCode.equals(String.valueOf(map1.get("userCode")))){
|
|
|
Map<String,Object> resultMap = new HashMap<>();
|
|
|
resultMap.put("userCode",userCode);
|
|
|
resultMap.put("userName",map.get("name"));
|
|
|
resultMap.put("onlineType",map.get("onlineType"));
|
|
|
if ("1".equals(type)){
|
|
|
resultMap.put("jieruCount",map.get("num"));
|
|
|
resultMap.put("waihuCount",0);
|
|
|
}
|
|
|
if ("2".equals(type)){
|
|
|
resultMap.put("jieruCount",0);
|
|
|
resultMap.put("waihuCount",map.get("num"));
|
|
|
}
|
|
|
toList.add(resultMap);
|
|
|
}
|
|
|
}
|
|
|
}
|
|
|
}
|
|
|
for (Map<String,Object> reMap : resultList){
|
|
|
String userCode = String.valueOf(reMap.get("userCode"));
|
|
|
String lineSql="SELECT" +
|
|
|
" *" +
|
|
|
" FROM" +
|
|
|
" `manage_customer_online_record`" +
|
|
|
" WHERE" +
|
|
|
" customer_code ='"+userCode+"'" +
|
|
|
" AND create_time >='"+startTime+"'" +
|
|
|
" AND create_time <='"+endTime+"'" +
|
|
|
" ORDER BY" +
|
|
|
" create_time";
|
|
|
List<ManageCustomerOnlineRecordDO> manageCustomerOnlineRecordDOList = jdbcTemplate.query(lineSql,new BeanPropertyRowMapper<>(ManageCustomerOnlineRecordDO.class));
|
|
|
//如果最新一条是离线则直接获取总在线时长就是在线时间
|
|
|
// 如果最新一条是在线,则用当前时间减去上一条登录时间加上之前的在线时长为总的在线时长
|
|
|
Map<String,Object> lineMap = getOnlineAndNotOnlineAndNowOnline(manageCustomerOnlineRecordDOList);
|
|
|
reMap.putAll(lineMap);
|
|
|
}
|
|
|
return resultList;
|
|
|
}
|
|
|
|
|
|
public List<User> getCustomers() {
|
|
|
return userDao.findAllCustomer();
|
|
|
}
|
|
|
}
|